Visiting the Yankee Candle Flagship Store in South Deerfield


Yankee Candle Offers Holiday Cheer All Year Long!

By Isadora Dunne

When Michael Kittredge made his first candle in 1969 from a pound of canning wax and four crayons, melting the wax on his mother’s stovetop and using milk cartons for molds, he was a high school kid who was low on cash and needed a cheap way to make Christmas presents.

Friends and neighbors asked for more, and forty years later Kittredge’s business is the largest candle retailer in the world.


The Yankee Candle flagship store in South Deerfield, Massachusetts, draws three million visitors per year and is one of the largest tourist attractions in the state, second only to the Freedom Trail. It offers visitors not only the greatest variety of Yankee Candle scents available but also a unique atmosphere with a variety of interactive exhibits and a Candle Making Museum.

Santa’s Wonderland

The author with the large nutcracker that welcomes visitors to Nutcracker Castle
The author with the large nutcracker that welcomes visitors to Nutcracker Castle

The most popular exhibit is the Bavarian Village, an old fashioned German-style village where it’s Christmas year-round and Mr. or Mrs. Claus is never far away. Kittredge created the holiday wonderland after traveling to Germany and becoming inspired by the country’s cozy villages and festive Christmas celebrations.

Snow falls from the ceiling year-round, and Santa ushers in the holiday season with an annual gala; every year he arrives in a helicopter, thrilling the two thousand people who were waiting to greet him.

A visit to Santa's Workshop, where Mrs. Claus is working away
A visit to Santa’s Workshop, where Mrs. Claus is working away

The Black Forest offers Christmas collectibles and a large selection of ornaments year-round, and the Nutcracker Castle contains Yankee Candle Toy where Santa’s Workshop is open year-round for visits to the Clauses.

The moat surrounding the Castle furthers the spirit of giving; all coins tossed into its waters are donated to the Pioneer Valley Humane Society, a local animal shelter.

Wax Works

The newest and fastest-growing exhibit at Yankee Candle headquarters is Wax Works, an interactive and kid-friendly activity center that includes candle dipping, Make Your Own Jar Candle, and Wax Hands, the most popular of the exhibits. Here visitors line up for a chance to create original wax sculptures by dipping their hands into the wax. They also have a way to put a photo of someone special in your own personal candle!

Wax Works at Yankee Candle, South Deerfield, MA
Wax Works at Yankee Candle, South Deerfield, MA

Seasonally, dip-your-own wax ornaments are available, and at the Make Your Own Jar Candle exhibit, visitors can choose from a selection of different scents, mixing different colored wax beads into original patterns in a jar. The result is a truly unique and personalized candle that burns for 35 hours and produces an array of scents.

The Wax Works exhibit opened in September of 2008 and has become so popular that it was expanded in time for February school vacation, which is one of Yankee Candle’s busiest times of the year.

The new Wax Works includes an area for private birthday parties, a popular feature from the past that Yankee Candle brought back, and a much larger Wax Hands exhibit, now expanded to meet growing demand for the wax souvenirs.

Unique “Treasures”

For shoppers who love Yankee Candle scents and are looking for just the right one, the flagship store offers the ultimate experience. The store carries every current fragrance year-round, which means seasonal favorites are always available, and big post-holiday sales make for affordable options.

One of Yankee Candle's newest fragrences, Island Guava, has just arrived
One of Yankee Candle’s newest fragrances, Island Guava, has just arrived

If you’re looking for a discontinued scent from years past, you just might be in luck. While satellite stores move out leftovers to make way for the new products, the Yankee Candle flagship store collects past scents in their Treasures section.

Upon our visit, we found a White Chocolate Mint candle from four years ago, something that would make a perfect present for a Yankee Candle aficionado.

The flagship store is also the first to receive new fragrances, with a section at the front of the store that displays the coming season’s candles. Island Guava and Kiwi Berries are two of the newest scents available now at Yankee Candle.

The Candle Making Museum offers a look at the old way of dipping taper candles
The Candle Making Museum offers a look at the old way of dipping taper candles

If you’re lucky, you could be asked to sample an upcoming scent at the flagship store.

Testers from the nearby Yankee Candle factory often gather surveys at the store on busy weekends, asking blind testers to offer suggestions on the color of wax for the upcoming candle.

What Makes Yankee Candles Special

Yankee Candles have stood out from other candle retailers for quality and originality, and for the wide variety of candle scents. But what is it about the candles that make them so special?

Bob Merritt, Guest Services Manager at the flagship store, explained why Yankee Candles smell the best: they are scented with real fragrances and oils. Nothing is fabricated.

Santa arrives at Yankee Candle every December!
Santa arrives at Yankee Candle every December!

If the label says “Tahitian Tiare Flower,” the wax was scented by essential oils from actual Tahitian Tiare flowers. There’s no faking it.

Check it out

The Yankee Candle flagship store offers 90,000 square feet of fun and is open 363 days a year, closing only for Thanksgiving and Christmas Day. Normal hours are 10 AM- 6 PM, with shorter hours on Christmas Eve and New Year’s Eve.

There are numerous seasonal festivals and themed activities, with summer hayrides beginning Memorial Day and running throughout the season.



Isadora Medley is a writer working in the software industry in Boston MA.

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